Your Dog Butler Rider

Frequently Asked Questions at Your Dog Butler

How is YOUR DOG BUTLER PET TAXI service different from regular taxi service?

We offer 5 Star Concierge Services to pet owners. Pet owners can request custom packages and can always expect exceptional service. Along with going over and above for our clients we also focus on safety, reliability, comfort and pet-friendly and courteous service. Any taxi service can get you from point A to point B, however, what sets us apart is the professionalism, care and attention we give to you and your pet. It is our attention to detail and genuine care of your pet that separates us from any taxicab or pet taxi service. We make every effort to accommodate any special request you may need to make your pet’s trip a safe, comfortable and worry-free experience. All vehicles are commercially insured to protect you and your pet. All drivers are trained in Pet First Aid and bonded.

ARE PET OWNERS WELCOME TO RIDE ALONG WITH THE PET?

Yes. Owners are welcome to ride with their pets. Our vehicles have a full-size bench seat in the back with more than enough room for you and your pet(s) comfortable ride. During Covid, if the pet owner has arrived with the pet via air travel, for the safety of all passengers and drivers we request that the pet travel without the owner.

WHAT IS CONSIDERED A TWO-WAY RIDE?

A two-way service that is continuous, meaning that the driver will wait throughout your pet's appointment and will provide the return trip home immediately after.

HOW DO I BOOK PET TRANSPORTATION?

The fastest way to book a pet transportation is to click on RESERVE NOW and fill out the form adding as much detail as possible. If you need a PET TAXI immediately you can fill out the form and/or call 647.477.5858 or send an email to clientcare@yourdogbutler.com

DO PETS NEED TO BE CRATED?

All cats are required to be crated. When transporting dogs we usually do not crate dogs unless requested by the owner, however, we keep all dogs safe as our vehicles are equipped with safety clips, safety belts and gates and comfortable beds for your dog’s comfort and safety.

WHAT ARE THE RATES FOR PET TAXI RIDES?

If you are travelling less than 100km please use our online calculator which can be found on the RATES page. If you are looking for a long distant travel quote please fill out the RESERVATION FORM and/or give us a call to discuss your request.

DO YOU PROVIDE PET RELOCATION SERVICES?

Yes we do. We work with clients that are relocating, breeders and rescue organizations to import and export domestic animals to and from Canada and the US.
Awards and Customer Recognition
WINNER OF THE 2021 CANADIAN BUSINESS AWARDS, Best Concierge Pet Services Provider, Ontario
VOTED BEST PET CONCIERGE SERVICE, ONTARIO, 2021 GLOBAL BUSINESS AWARDS
Your Dog Butler
Canadian Business Awards
Innovation Award
Your Dog Butler is registered under Ontario Incorporation 1733111 ONTARIO INC 2023
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