Nelly Murariu
Nelly Murariu
2022-06-07
Fantastic experience! Arlene and Mark assisted me when I got my dog transported from Romania to Toronto. It was a very smooth experience. Mark was with me all the way until I was cleared to pick my dog up. He was very supportive and knowledgeable. I could tell they really do care about dogs! Thank you so SO much for helping me get reunited with my dog!
Bonnie Kukula
Bonnie Kukula
2022-06-01
After using Your Dog Butler for over 2 years - including picking up international dogs from the airport and transporting my dog to and from the vets for a major surgery, I cannot recommend YDB enough. Our last experience was a pick up from the airport of our new puppy from Alberta. Sandra, our driver, was not only professional, but kind and gentle with the new puppy. The folks at YDB really care about the pets they transport and they understand that these pets are truly members of our families.
Dana Duta
Dana Duta
2022-05-26
I have used YDB recently for clearing customs for our puppy Ozzy who came from a breeder in Europe. Arlene was absolutely great. She worked with us to let us know what paperwork is needed and also kept us updated on the customs clearance process. We got our little bundle of fur released quickly and with no complications at the airport. They also followed up to make sure that he arrived in good shape and that we were satisfied. Excellent service! Thank you!
Melanie Brooker
Melanie Brooker
2022-05-11
Phenomenal service from Your Dog Butler. They were in regular contact with updates and sent photos to confirm the pets arrived safely. Would definitely use them again.
Jennifer Woodbury
Jennifer Woodbury
2022-05-08
Your Dog Butler was amazing! I reached out to them last minute to have my Newfoundland puppy transported over from Canada to Michigan. Arlene was responsive and assured me everything would be taken care of and not to worry. She took care of all the paperwork and made the process as seamless as possible. Julie who transported my puppy over the border communicated throughout her trip giving me updates on timing of arrival and how my puppy was doing. This service is top notch and I would recommend them to anyone looking to transport their pet. You can relax knowing your fur baby is in good hands.
Joanne Yuasa
Joanne Yuasa
2022-05-02
ABSOLUTELY RECOMMEND! My friend was supposed to take me to drop off my dog at a kennel, but had to back out due to an emergency at the very last minute, right at the very end of the day. Arlene and Mark SQUEEZED a ride in for me between other pick-ups/drop-offs immediately and I was able to drop off my dog in time. Arlene was very professional and keen to help me out in my situation. Mark was a friendly and kind driver, and his van was clean, spacious, and even had toys that made my dog even more excited for the ride! I have anxiety about leaving my dog at the kennel so it was a very stressful situation for me - Arlene and Mark's help made a huge difference.
Gail Parham
Gail Parham
2022-04-30
I retained Your Dog Butler to take my dog and myself from Toronto to New Brunswick and am happy to report that the trip was great and beyond my expectations. The planning went well through Arlene at the office and the drive itself seemed to go very quickly as the driver, Sandra, and I got along amazingly well. We had to stay overnight at a hotel and we ended up having dinner together. I would definitely ask for Sandra if I had to take another trip with my dog. She knew the route well and we had no issues at all with the drive. Your Dog Butler is a great company and I would definitely recommend their services to anyone.
peter falon
peter falon
2022-04-19
Excellent and unparalleled service. Your Dog Butler successfully executed not only the taxi service for our 8 weeks old puppy but also facilitated the transaction with the breeder which eliminated risk. The overall interaction, prompt updates, care and comfort of our puppy was exceptional. I am proud to recommend Your Dog Butler.
Teresa Pasquini
Teresa Pasquini
2022-04-12
I made a move from Canada to Ireland using My Dog Butler and would rate them higher if I could Arlene was wonderful! She answered all my questions, calmed my nerves and did a last minute run to the airport for missing documents and dishes ! I would highly recommend Arlene for anyone transporting their fur babies she truly understands the stress a pet owner goes through and goes above and beyond in every way, thank you does not seem like enough
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Awards and Customer Recognition
WINNER OF THE 2021 CANADIAN BUSINESS AWARDS, Best Concierge Pet Services Provider, Ontario
VOTED BEST PET CONCIERGE SERVICE, ONTARIO, 2021 GLOBAL BUSINESS AWARDS
Your Dog Butler
Canadian Business Awards
Innovation Award
Your Dog Butler is registered under Ontario Incorporation 1733111 ONTARIO INC 2022
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